Managing Your Account

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About Your Library Card Account

Managing Your Account

Overview

Your Richland Public Library card will give you access to print and electronic library materials, online reference databases and computer use in the library. When you receive your library card, you accept responsibility for all activity on the card, including the care/condition of the items checked out, fines and charges based on library policies and payment for lost or damaged items.

It is important that you do not lend your card to anyone. Keep your card in a safe place and take the time to monitor your account regularly. Report lost/stolen cards immediately so no one else can use your card. You remain responsible for any activity prior to your report. We reserve the right to ask for identification to verify a cardholder is using the proper account.

Account Maintenance

We recommend you monitor your account regularly via the My Account page. By entering your library card number or username and PIN on the "My Account" page, you can view your checked-out material and review due dates and fines.

Accessing "My Account"

You may access your library card account while using the online catalog by clicking on the My Account Login tab. You will be prompted to enter your library card number and PIN.

Your PIN number is a four digit number you created when you signed up for your library card.  If you do not remember your PIN number, please check in at the front desk next time you are in the library and we can reset your number.

A successful login will enable you to view the items you currently have checked out with due dates, overdue items, reserved items waiting to be picked up, outstanding reserve requests, and outstanding late fees. From this page, you may also renew items provided that they are not overdue and no other customers are waiting for the item.

Remember!

  • If you lose your card or you suspect that it has been stolen, report the missing card at (509) 942-7454.
  • Review your account and report any concerns in a timely manner.
  • Overdue notices are provided as a courtesy. You are responsible for knowing the due dates of borrowed materials.
  • Provide a current email address to receive courtesy overdue and reserve notices.
  • By providing your email address, you understand that overdue and reserve notices will be sent via email. Please be sure that your spam filters accept mail from: emokler@richland.lib.wa.us